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Free U.S. Ground shipping on orders over $199.99
To receive free returns, you will have the option to pay $1.98 at the time of purchase which will qualify you for free returns on your order. This option will automatically be added to your cart unless you opt not to include it with your order.
This return program is made possible through Re:do
We are an authorized retailer for every dress we sell. Have the peace of mind knowing you'll be receiving the real thing!
We have also been in business since 2009 serving thousands of customers and have fulfilled over 30,000 orders
Accessorize your formal dress with a taffeta matching shawl wrap. Shawls/wraps are a perfect complement to your prom, bridal, wedding, military ball, or any formal occasion.
To view our return policy, please click here.
We offer FREE U.S. Ground Shipping on orders over $199.99. Located in California, we ship everyday Monday through Friday. Delivery will take between 1 to 5 days (within the US) depending on the shipping option you choose at the checkout. We offer Next Day delivery service through UPS if time is of the essence.
We also ship internationally. Shipping charges will be calculated upon checkout and is determined by location and the weight of your package. To see what shipping charges may be, simply add an item to your cart and proceed to checkout. Once you are at the Shipping Section, enter your address to see the available options and prices. Payment is not required to see shipping charges. Click here to read more about shipping options and our shipping policy.
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Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.
HOW LONG DO I HAVE TO RETURN AN ITEM?
We offer a 7-day return window for most purchases (exclusions listed below).
The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.
ABOUT RE:DO RETURNS
WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?
The following items are not eligible for a return or exchange:
ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?
The following fees are as follows:
WHAT IF I WANT TO MAKE AN EXCHANGE?
If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.
If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.
WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?