JenJenHouse.com Review

JenJenHouse.com has been known to sell knock-off formal dresses

References

• https://www.facebook.com/JenJenHouse-is-a-SCAM
• https://www.trustpilot.com/review/www.jenjenhouse.com
• https://www.sitejabber.com/reviews/jenjenhouse.com
• https://www.resellerratings.com/store/JenJenHouse
• https://www.weddingwire.com/reviews/jenjenhouse
• https://www.toppromwebsites.com/jen-jen-house
• https://www.reviewcentre.com/jenjenhousecom-reviews
• https://jenjen-house.pissedconsumer.com/review.html
• https://www.mamma.com/us/jenjenhouse-com
• https://www.complaintsboard.com/reviews/jenjenhousecom

"I ordered a sleeved dress with details in tulle and received a crumbled, carelessly layered mess that I will have to fit again using a tailor. The overall fit is all right (and it should be as it was custom made) is a bit too loose, but the sleeves are large enough for two sets of arms and are supposed to be tight. There was no option where I could give my arm measurements when ordering, which I'm very disappointed about. The support in the bodice is made using some sort of foam, which does not handle shipping well. It's creased and crumbled and I'm not sure how I'm supposed to correct that.

In its current state its completely unfit for wearing in public.

I will have to re-fit the tulle as it's carelessly sewn into place with fishing wire, and the sleeves will need a trimming due to previously stated problem (and I do not find this acceptable at all seeing as I paid extra to have it custom fit!).

I also found that the tulle is very see-through compared to the picture on their website, and nowhere did it state that I would have to pay almost 40% of the dress' value in extra taxes due to customs because it would be shipped from China!"

"A deceiving company do not order from them. I ordered a wedding dress, and paid the full amount of the cost of the dress + size customization + shipping. When the delivery man came to give me the package, he gave me a $50 invoice has to be paid in order to give me the dress. I asked him what this $50 for, he told me this is a custom fee and I have to pay this amount otherwise the dress will be sent back to the seller. I went on jenjenhouse's website, and found no customer service number to call. The only means of contact is to email them. When you email them, they send their response next day, so we waste almost 2 weeks of emailing each others back and forth in vain."

"I made the big mistake of ordering 4 dresses the first time thinking they were cheap & beautiful as presented on their website. The dresses were cheap all right. They were poorly made not at all what they appeared online. Even though I ordered the same size on all 4 dresses, they were all different. None of them fit me. After going through a lot of hassle on the return (take a photo of the dresses) and because I ordered the hem to my size (though they were all long) they said I cannot return them. They instead offered only a very small fraction of my entire order which took a long time to process & the credit finally showed on my credit card. I am surprised by some of good reviews I read on JenJen because my experience with them is not good at all. Buyer beware because you might be in for a total disappointment when the goods arrive and good luck with the return."

JenJenHouse.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!