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LadyPromDress.com - Review | Buyer Beware Scam Website - Do Not Buy

by Joie Collao 28 Aug 2020 3 Comments
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LadyPromDress.com Review

LadyPromDress.com has been known to sell knock-off formal dresses

After investigating LadyPromDress.com and LadyPromDress.co.uk, it has been discovered that this website is from Asia and they sell formal dresses that are not from the original designer, but copies that they make based upon a picture. LadyPromDress has been added to our Do Not Buy list. They are illegally selling one or more dress lines using the manufacturers pictures or pictures from actual people without their permission. These dresses are imitations and not authentic from the actual designer. Buyer beware!

References

"Do not buy, they sent me noting of what the picture looked like and said refund me ten dollars and to sell the dress elsewhere. This is a scam. You won’t get the dress you asked for or money back."

"SCAM SCAM SCAM!!!
DO NOT WASTE YOUR TIME AND MONEY!

I spent $225 dollars on a dress that I never received. They were being VERY sketchy emailing me several times trying to change my order. I asked to cancel the order (before they ever sent it) and they would only refund me $67... NOT WORTH IT!!!!! worst choice i ever made!!!!!!"
"I have just received a prom dress which I declined to have made to measure as I knew I could then not refund. They are saying it was tailored and refusing a refund, the dress is huge so no way was it tailored as I did actually have to send the sizing. Even though it says uk the lack of quality english in the emails is a concern and I'm pretty sure it's from china. It's a total scam! If I get a refund I will gladly change my review but they are refusing."

LadyPromDress.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  


 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

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3 Comments

08 Mar 2024 Mandy
This company is so dishonest. I order my dress for a very special occasion and had several communication emails with them before the dress was any sent even asked for them to cancel the order because I wasn’t please with Shirley asking me to send measurements for a dress that is suppose to be in USA sizes, after being denied the cancellation I was then told that I would get exactly what I ordered and on time. What I received in via DHL I was a completely different dress, extremely large in size, a complete different style and material.

When I contacted this company after I paid over $200 for this dress and they are now refusing to refund my money in full but then insulted me by offering a $30 refund while telling me is cost over $80 to send it back to Asia. Then they turned around and sent me a email stating they will give me a refund of $119 if I sent the dress back. Like this company is a fraud and can’t be trusted. Do NOT give them business because they truly are not honest.

03 Jan 2022 Tanya Garcia
I bought a dress for my daughter and all i have had was problems.. late shipping, and the dress is made of cheap material and the color is wrong. it does not look like the picture. it looks cheap. and they wont let me return it. way to much money for this to happen. i want my money back!!!
26 Jul 2021 Taeesha
This site is stealing design and showing the dress like they can make it and once you receive it looks nothing like what you ask for. This site is false and refuses to give you a refund. Messed my daughters prom up. We end up spending a lot of money in less than 3 days for prom. So much money down the drain and during a pandemic. This is so sad. They are ripping people off big time.. DONT ORDER FROM HERE!!!

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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