Questions? Give us a call 714-982-7352
Questions? Give us a call 714-982-7352
NEED HELP? Call us 714-982-7352
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Yorlenny B. 08/20/2023 Very easy and very good
| Ann F. 08/13/2023 Fast and simple to use your web-site. also can find every thing that I am looking for in a dress. The company contacted me because my dress that I ordered was out of stock. They sent me an email with minutes. New suggestions. Help me over the phone to place the new order. Great customer service.
| Janice W.- CA, united states 08/13/2023 Great selection and reasonable prices.
| Elina L. 07/20/2023 Jeremy was helpful in finding the dress i was looking for
| CYNTHIA D. 07/13/2023 GREAT SERRVICE
| Wendy H. 07/08/2023 Website is easy to navigate.
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Teresa M. 07/07/2023 Can't wait until I receive this gorgeous dress.
| Tangie B. 06/08/2023 Great!
| Yosiko D. 06/05/2023 Easy to order
| Cheryl M.- NY, united states 06/02/2023 Easy shopping. Great followup time. Different payment options.
| Laureen 05/24/2023 Loved the site and deals but every time I clicked on a dress and then went back to my search my search selection was removed and the buttons were frozen.
| Emma 05/19/2023 The website was easy to navigate and the representative was helpful and patient.
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Maria D. 05/19/2023 It was easy and fast, thank you
| Karina F. 05/16/2023 Good
| MARIE D. 05/05/2023 EVEN THOUGH IT WAS ON BACK ORDER IT CAME EARLIER THEN I EXPECTED
| Lori 04/21/2023 No issues. I knew what dress I wanted to order. It was available in the size I needed.
| Aida 04/15/2023 nice dresss
| Emmanuelle P. 04/09/2023 Good
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Judy M. 04/07/2023 Friendly, customer service, and an easy website
| Kristin R. 04/02/2023 Great price! Great experience. Can’t wait to get the dress!
| Marlene 04/02/2023 Fast, easy and excited about my purchase.
| Chasity K.- Oh, united states 03/27/2023 It was great easy to navigate I like this site a lot and would use again
| A Reviewer 03/26/2023 Easy to find what I needed. Shipping seems expensive.
| Emma M. 03/12/2023 very easy to navigate website
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Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.
HOW LONG DO I HAVE TO RETURN AN ITEM?
We offer a 7-day return window for most purchases (exclusions listed below).
The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.
ABOUT RE:DO RETURNS
WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?
The following items are not eligible for a return or exchange:
ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?
The following fees are as follows:
WHAT IF I WANT TO MAKE AN EXCHANGE?
If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.
If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.
WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?