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7 Wedding Fashion Trends That Are Popular In 2022

featured 7 Wedding Fashion Trends That Are Popular In 2022

If you're planning on tying the knot this year, timeless wedding dresses are certainly on -the trend for the wedding season. Adding your personal touches to the dress to create...

On Apr 14, 2022 by Elizabeth Howard 0 Comments

Spring Fashion Trends to Look Out for in 2022

Spring Fashion Trends to Look Out for in 2022

Spring 2022 is on the horizon. While it's nice to enjoy the beauty of winter's snowfall and dream of summer days by the pool, don't forget about the fun you...

On Feb 10, 2022 by Tracie Johnson 0 Comments

5 Fashion Trends for the New Year

5 Fashion Trends for the New Year

The start of this year is interesting as far as fashion is concerned. Most of us are wearing a mixture of professional clothing, formal outfits, and more loungewear than usual....

On Jan 17, 2022 by Regina Thomas 0 Comments

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
Wedding gowns
Quinceanera dresses
Cinderella Divine Black Label
Tiaras
Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

If shipping was complimentary at checkout, original freight/handling cost will be deducted.
Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
A 15% restocking fee for all returns will be accessed.
Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.